Privacy Policy

Point Parking Pty Limited ABN 87 160 943 911 (referred to as “PP, “us”, “we”, “our”) treats personal data with respect and integrity.

This Privacy Policy explains our policy for dealing with personal information that we collect through a variety of sources, including our website pointparking.com.au (“Website”).

In this policy we set out the minimum standards to which we adhere when ensuring the individual privacy of those persons and businesses with which we deal.

Point Parking firmly believes that a person’s privacy is an important individual right and that it is equally important to our own business objectives and reputation, and that of the business of our clients, customers and suppliers.

This statement provides general information about our information handling practices. Where we directly collect information from individuals which may be more controversial than that which is normally required, we will endeavour to provide the individual with a more specific privacy statement, undertaking or disclosure at the point and time of collection.

Information collected

Point Parking only collects personal information if we deem it necessary for our business purposes, or work undertaken on your behalf requires us to have knowledge of such details. This information is solely used internally by Point Parking.

The personal data we collect about you may include (but not exclusive of) your name, mailing address, telephone numbers, licence plate, bank and credit card payment details and email address.

Use and disclosure of information

Point Parking only use your personal information for the purposes for which it is provided, which primarily is to provide you with our services. In addition to providing our services to you, we may use or disclose personal data that we collect about you for other purposes such as helping us to identify products and services that may interest you, Point Parking Pty Ltd research (including market research).

Email and “Contact us” messages

We may preserve the content of any email or “Contact us” or other electronic message that we receive. Any personal data contained in those messages will only be used or disclosed in ways set out in the Privacy Policy.

Links

The Website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security of Information

Once any personal data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Corrections & concerns

If you believe that information held by us about you is incorrect, or if you have concerns about our handling of your personal information, we ask that you contact us and we will endeavour to resolve such concerns as a matter of priority.

If you are a client you should contact your normal Point Parking representative or team member supervising your engagement. If you are not a client please email us at customercare@pointparking.com.au

We undertake to update your details if, and when, such becomes knowledge to us, however, it is ultimately your responsibility to ensure that you notify our office of any updates to your personal information with such including, but not limited to, changes in your contact details.

Effect of policy

This policy does not form a contract between an individual and Point Parking.

The policy may also be subject to change from time to time. Whenever you need to refer to this policy you should contact the company’s Privacy Officer on customercare@pointparking.com.au for the most up to date version.

This policy was last updated on 1st September 2016 and becomes immediately effective from that date.

Contact Us

Ask any questions or provide feedback about the Privacy Policy; make a request for access to any personal data that we may hold about you; or make a complaint about the way in which we have handled your personal data. Any information that we provide in response may be limited to the extent permitted by any applicable law.

Please contact us on 1300 55 11 31 or customercare@pointparking.com.au